Privacy and Confidentiality Statement
Dwyers & Co is fully committed to protecting the privacy of our site visitors and customers. The Dwyers & Co team are customers themselves of other internet sites and fully appreciate and respect the importance of privacy over the internet. We're sharing this information with you to comply with recent European legislation, but more importantly to ensure that we’re honest, clear and upfront about your privacy when using our website.
We will not disclose information about our customers to third parties except where it is part of providing a service to you – e.g. arranging for a product to be delivered to you, carrying out credit and other security checks and for the purposes of customer research and profiling or where we have your express permission to do so. This policy sets out the basis for which information is collected about you by Dwyers & Co.
This policy sets out how information about you is collected and used by Dwyers & Co strictly in accordance with all current data protection laws, including the EU2016/679 General Data Protection Regulation (GDPR).
For the purpose of the EU2016/679 General Data Protection Regulation (GDPR), the data controller is Dwyers & Co, Fitz's Boreen, Mallow Road, Cork. For any privacy queries please contact firstname.lastname@example.org
The personal data you share with us will only be used for the specified purposes documented below and will never be shared with any third party.
Where we use the terms "we" "us" "our" and " Dwyers & Co " we are specifically referring to Dwyers & Co Ltd.
INFORMATION WE COLLECT ABOUT YOU
Dwyers & Co.com acknowledges that we gather a lot of information about our members. We see this as a great responsibility and have prepared this statement to demonstrate our commitment to keeping all information gathered about our members absolutely confidential.
When you use the Dwyers & Co.com website (Browsing or purchasing), engage with Dwyers & Co on Social Media, participate in Competitions or contact our customer care teams, we may collect and process the following personal information about you:
- Information that you submit at time of registering to use our site, shopping online or subscribing to any marketing material, contacting our customer care team or entering a competition.
-Information collected may include name, billing and delivery addresses, credit, debit card details email address and phone number. This information will be used to help to answer your queries, to process your order or to allow you to participate in competitions or to send your marketing material which we think is relevant or interesting to you
-Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data. We will also use your Internet Protocol (IP address) to collect traffic data. We will not use your IP address to identify you personally. This information may be used to present the website in the most effective manner for your browser or to administer the website and improve our services to you.
- Engaging with Dwyers & Co content including “likes”, “reposts”, “shares”, may allow us to interact with you or access your accounts on social media. It may also involve you submitting a photo or video of you. We would encourage you to check the terms and conditions of the social media providers.
The nature of how we process your personal information will differ depending on purpose. If you have subscribed to Marketing updates, your personal data can be withdrawn at any stage. Where you have shopped online, your data will be used to process your order. We will only pass on your personal information to third parties to facilitate delivery of your order (e.g. name and address and telephone number to distribution carriers). We share personal information with three separate third parties in order to complete your transaction:
Our eCommerce Payments Gateway Provider. We pass along information so that they may process card transactions, screen for fraud, and conduct other activities integral to running a website. In addressing fraud prevention, we may disclose your address details to them to check against various Fraud Prevention Schemes
Our Carriers. We pass along your information to our carriers so that they may deliver your order to you.
Transaction Partners: We have a relationship with PayPal and will send information to them for payment processing if you select that option during Checkout.
INFORMATION WE WILL NEVER COLLECT
We will never collect sensitive personal data such as race, ethnic origin, physical or mental health, political or philosophical views or sexual orientation.
We do not knowingly collect information from Children under the age of 16. Children under the age of 16 are not permitted to use or submit information on DwyersandCo.com .
STORING THE PERSONAL DATA WE COLLECT
We take all steps necessary to ensure that information we collect is kept secure, confidential and stored on servers, hidden behind firewalls and always password protected.
We use the latest in Secure Server Technology (SSL) to protect your data to the highest standards.
Data that we collect from you may be stored at a destination outside the European Economic Area. Please be assured that it will only be processed by staff operating for Dwyers & Co or one of our trusted suppliers for processing your payment details or fulfilling your order. By submitting your data online you are agreeing to this transfer, storing or processing of your personal details.
USE OF INFORMATION
You have the following rights with regard to your data:
Please email email@example.com for more details. If you do request any of the above, Dwyers & Co reserves the right to verify your identity and request that you provide proof of identity.
You may wish to stop interacting or engaging with Dwyers & Co across any or all of our social media platforms. Please let us know if at all you wish to stop engaging by emailing firstname.lastname@example.org.
MARKETING PREFERENCE DATA
If you have subscribed to receive Marketing from Dwyers & Co, we will use your details to send you updates on Dwyers & Co products and services which we deem most relevant to you. You have the right to ask us not to process your personal details for such purposes and you can change your mind and ‘opt out’ of receiving marketing updates at any time.
Simply ‘unsubscribe’ at the bottom of any email which you receive.
If you have an account with us, log-on, select My Account, then Communication preferences, and change your preferences
Send an email with “unsubscribe” in the subject heading to email@example.com
SALE OF THE BUSINESS
In the event of a sale, merger, liquidation, receivership or transfer of all or substantially all of the assets of our company, we reserve the right to transfer information (including your personal data) to a third party provided that the third party agrees to adhere to the terms of the Policy and provided that the third party only uses your personal data for the purposes that you provided it to us. You will be notified in the event of any such transfer and you will be afforded an opportunity to opt-out.
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